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6, Opletalova, 110 00, Hlavní město Praha, Hlavní město Praha, CZ Czechia
contacts phone: +420 222 222 900
website: www.royalrent.cz
larger map & directionsLatitude: 50.0810755, Longitude: 14.4297606
Roy Zlatokop
::new car right in the Prague centre, opletalova 6, parking in front of the office!
Robinski
::This is a scam. Paid & booked online only to turn up with the bloke saying he didn't have any record of a booking reservation. The payment already processed within a few hours of 'booking' online. He claimed the booking was taken by another company which they have nothing in common with (except the address, and business name, as per our confirmation). Suspicious. Shameful.
Petr VI
::Scam beware! They took a booking & payment via their website. They then claimed they never took a booking and the card was supposedly never charged. Card statement says the opposite. Now disputing with a credit card company.
viki a
::Absolutely worst experience on a trip .The representative who met us late in airport lounge did not speak a word of English .did not seem to know that we had already paid and kept trying to charge my card on his portable credit card machine .I had to try and find someone who spoke English to explain we had already paid .after half hour we left in a beaten up car which I had not ordered with engine trouble .light as soon as I switched on ignition .I showed this to the representative and he said "good car " .I gave up trying to tell him anything as it was useless and I just wanted to get out of there .when we tried to leave airport we found out that we had to pay in Czech money just to leave the lot .they could have at least told us something about that .another 15 minutes were spent just to try and figure that out .the car had zero gas and I had to stop immediately to fill gas .the navigation was in Czech and i had to stop to figure out to change it to English and then it directed me via a very long route to Cesky Krumlov where i was headed .I could not drive more than 50 km/hr as the engine started making noise .I reached my destination in 5 hours rather than 2 hours which i expected to completely exhausted and stressed because of the horrible car rental experience wishing that I had taken the bus instead or rented from a national chain company . I was charged 400 Euros as deposit and today i found they had refunded 400 Euros but with an unfavorable exchange rate costing me ten extra dollars and thats when I decided to write the review about this truly unscrupolous business .My email has also not been returned written a month ago .it appears theres none who speaks English in the entire place which I found out when i returned my car the next day in Prague . Luckily we otheriwse had a fantastic experience in Cesky Krumlov and then Prague but this was a miserable start to our family vacation
Aimee Backiel
::The staff was very friendly, we booked a car very last minute (about 30 minutes in advance, we decided to take a day trip), but everything was ready for us when we arrived. The staff spoke little English, but it was not a problem at all, they arranged everything and sent us on our way quickly. The rental price is very reasonable and the location is convenient to the historic center and the train station. Note: almost all the street parking in the center of Prague is reserved for residents, so be prepared to park in a garage. There is a parking garage across the street and down a few buildings which is 30-50 koronas (about 1.10-1.80 euros) per hour and is accessible 24 hours a day. This is about half what you pay in mall parking.